Cleaning company FAQ
Answers to common questions about DIO-NET cleaning services in Geneva.
Cleaning services in Geneva: quotes, photos and preparation
Find clear answers before requesting end of tenancy cleaning, office cleaning, Airbnb cleaning, home cleaning, textile cleaning, PPE/common area cleaning or outdoor cleaning.
How do I request a cleaning quote?
Use the quote form, call DIO-NET or send photos on WhatsApp. A clear request should include the service, town, surface, timing and any useful photos.
Should I send photos?
Yes, photos are useful for end of tenancy cleaning, sofas, mattresses, carpets, outdoor surfaces and any situation where the condition matters.
Which areas does DIO-NET cover?
DIO-NET mainly serves Geneva and nearby areas, including Nyon and Coppet depending on the service, timing and organisation.
Do you clean apartments before end of tenancy inspections?
Yes. DIO-NET provides end of tenancy cleaning before inspections, inventories and key handovers in Geneva.
Do you clean offices and business premises?
Yes. DIO-NET cleans offices, practices, shops and other business premises with a scope adapted to frequency, access and opening hours.
Can DIO-NET clean Airbnb or short-term rental homes?
Yes. DIO-NET can prepare short-term rental homes between stays, including visible detail checks before the next guest arrives.
Do you clean PPE buildings and common areas?
Yes. DIO-NET can clean entrances, stairs, landings, lifts, laundry rooms, basements and other common areas for PPE buildings and property managers.
Do you clean sofas, mattresses and carpets?
Yes. DIO-NET handles textile cleaning requests for sofas, mattresses, rugs and carpets. Photos help assess fabric and stains before quoting.
Do you clean outdoor surfaces?
Yes, depending on the material and condition. Terraces, paving, balconies and compatible outdoor surfaces can be reviewed with photos first.
Can I request only specific areas?
Yes. You can request only the kitchen, bathrooms, windows, textiles, common areas or any specific part of the property.
Is a site visit required?
Not always. For some offices, buildings or larger requests, a visit can help define the scope more clearly.
What information helps prepare the quote?
Useful details include the service, town, surface, number of rooms or workstations, access, preferred date and photos when available.
How is the service prepared?
DIO-NET reviews the request, location, access, surfaces, timing and sensitive points before confirming the quote.
Which products and equipment are used?
Products and equipment depend on the surface, material and type of cleaning requested. Details can be confirmed before the service.
Can I contact DIO-NET by WhatsApp?
Yes. WhatsApp is useful when photos help explain the condition of the property, sofa, outdoor area or cleaning need.
How does payment work?
Payment terms are confirmed with the quote or directly with DIO-NET according to the service requested.
What happens if the work takes longer than expected?
If the situation is larger than expected, DIO-NET clarifies the next steps before extending the scope.
Can DIO-NET work outside standard office hours?
For offices and commercial premises, timing can be discussed according to access, opening hours and the type of service.
Is the quote in English available?
Yes. The English version of the site allows English-speaking clients to request a quote and understand the main services.
How do I choose the right service?
If you are unsure, use the quote form and describe the situation. DIO-NET will help direct the request to the right service.
Tell us what you need, we prepare a clear answer.
Use the English quote form or send photos on WhatsApp if they help explain the request.